This Privacy Policy explains how Balaji Guruji ("we", "us", "our") collects, uses, discloses, and protects the personal information of visitors and clients ("you", "your") who use our website or consult with us for astrology, palmistry, and spiritual healing services. By using our website or services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website, submit an enquiry form, book a consultation, or contact us by phone or email:

• Personal details such as your name, phone number, email address, and city/location.

• Birth details (date, time, and place of birth) required for horoscope, Kundali, and astrological analysis.

• Details you voluntarily share regarding your personal, family, health, marriage, career, business, or legal concerns during consultation.

• Payment-related information when you pay for consultations or services (processed via secure third-party payment gateways; we do not store full card or banking details).

• Technical information such as IP address, browser type, device information, and website usage data collected automatically through cookies and analytics tools.

2. How We Use Your Information

The information we collect is used to:

• Provide accurate astrology, palmistry, face reading, Kundali matching, and spiritual healing consultations.

•Schedule, confirm, and follow up on appointments and consultations.

• Schedule, confirm, and follow up on appointments and consultations.

• Improve our website, services, and overall client experience.

• Send appointment reminders, service updates, or promotional communication, where you have consented to receive them.

• Comply with applicable legal and regulatory requirements.

3. Confidentiality of Consultation Details

We understand that matters discussed during astrology and spiritual consultations, including issues related to marriage, health, family, business, and legal disputes, are deeply personal. Balaji Guruji treats all client information shared during consultations as strictly confidential and does not disclose such details to any third party without your explicit consent, except where required by law.

4. Sharing of Information

• Trusted service providers who assist in operating our website, payment processing, or communication tools, and who are bound by confidentiality obligations.

• Government or regulatory authorities, where disclosure is required by applicable law.

• Any party with your explicit prior consent.

5. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control or disable cookies through your browser settings; however, this may affect certain website functionalities.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

services, maintain client records for follow-up consultations, and comply with legal obligations. You may request deletion of your personal information, subject to any legal or record-keeping requirements.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information, subject to applicable legal requirements.

• Withdraw consent for promotional communication at any time.

To exercise any of these rights, please contact us at balajiguruji@gmail.com or +91 9148486969.

9. Children's Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors without parental or guardian consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

• Phone: +91 9148486969

• Email: balajiguruji@gmail.com

• Address: Bangalore, Karnataka, India